What types of payment methods do you accept?

We accept payments via PayPal, Visa, Mastercard, American Express, or Discover Card.  Please note that if you pay with a Paypal e-check, your order will not be shipped until the e-check has cleared.  This usually takes 3 to 5 days. 

Do I need a Paypal account to shop at the Coupon Carryout?

No, you sure don't! While we use Paypal's secure payment processing gateway to process all of our payments, a Paypal account is NOT required.

Once you complete Step 3 of the checkout process, you will transfer to the PayPal website, where you will be presented with a screen showing some of the details of your purchase. You are also given some fields in which to enter your PayPal username and password if you wish to pay using PayPal.

On the left side of the page is a text link to click "Don't have a PayPal account? Click here..." which takes you to a screen where you can fill in your details and use a Credit Card to pay. You are not required to create a PayPal account but your payment will still be processed via PayPal's secure payment gateway.

Do you have a minimum order requirement?

Yes, we have recently found it necessary to implement a minimum order requirement of $3.00 before shipping and handling.  We've tried things without a minimum order requirement and have found that not only does it impact our ability to continue to offer low prices, but it encourages a type of behavior that is a detriment to all of our customers.  

We have too many new "customers" signing up on the site and checking out with $1.00 worth of 10 "hot" limited coupons.  These customers can check out very quickly once the coupons are listed because they are not required to shop and add other coupons to their cart before checking out.  This quickly depletes our inventory of these sought after coupons, and we've had too many complaints lately from regular customers who are frustrated that none of these coupons are available when they go to place an order.  We rarely ever see these "customers" again except when they pop in to order 10 more of the next batch of limited "hot" coupons. 

In addition, we've had too many small orders lately that are making it impossible for us to continue to offer our low prices.  Unless we do something to deter these types of orders, we will be forced to raise our prices and this will negatively impact all of our customers.

We have tried to discourage these types of orders in the past by assessing a low order fee, but this approach has obviously not been successful.  We also feel that it is in the best interest of all of our customers to make sure you get the most "bang" for your postage buck - we can ship about 50 coupons for the price of a first class stamp!  This change will impact less than 1% of our customers and we truly felt it necessary in order to continue to offer the best prices and service to all of you!

How often can I order coupons with "per coupon" maximums?

These coupons are limited per 7 day period per customer.  This means that if you order on Monday, for example, you can order again on the following Monday.  Please note that we do know when people try to get around these limits by placing multiple orders. 

We frequently receive the question "how do I know if I am ordering a limited coupon?"  It will be very obvious.  The shopping cart software will only allow you to place the limited number in your cart, and it will indicate a "Max" quantity directly beneath the quantity field.

When ordering coupons with per coupon maximums, please note that we will not honor orders placed by the same customer using multiple "ship-to" addresses, by different customers to the same household, by different customers with the same IP address (placed from the same computer) or orders placed in the name of different customers which are paid for with the same PayPal account.  If your friend or Aunt Bertha would like some of our limited coupons, they MUST order them themselves, using their own PayPal account and their own computer. 

We have a no tolerance policy.  We will issue store credit (no refunds) for any cancelled orders exceeding the per 7 day maximum.  Repeated attempts to circumvent limits may result in our asking you to shop elsewhere.

Please understand that we are only trying to ensure that all of our customers have a chance to get some of the hot coupons.  Many of you are struggling to make ends meet and raise families in this tough economy and we are merely trying to give as many people as possible the opportunity to save.

Thank you in advance for respecting our limits!

How do I redeem a discount coupon?

During Step 2 of the check-out process (Payment Information), you will see a box labelled "Discount Coupon."  Just enter your redemption code in this box.  Your coupon will be applied to the subtotal and reflected in your cart after you click continue.  NOTE:  Discount codes are applied before shipping and handling charges.  Certain coupons are not eligible for special pricing or discounts and these will be notated in the description of each particular coupon.  All discount codes expire at 5:00 p.m. Eastern Time on the expiration date.

How long will it take to receive my order?

Please always check the home page for estimates on when your order will ship.  Orders placed on Thursday after 5 p.m. Eastern Standard time through Sunday will ship on the following Tuesday (or sooner if at all possible, as often times we make a shipment on Saturdays and on Monday if time permits).  This allows us time to collate and clip the new inserts.   Otherwise, we attempt to ship all orders placed during the week on the next business day if placed by 5 p.m. eastern standard time.  You'll find that 99.99% of the time we far exceed that estimate and oftentimes ship same day!  But to be safe, your best planning is to check the home page for current estimates. All orders are shipped from Ohio, so please plan accordingly if ordering for a sale.

What if my Order never arrived?

If your order shipped via a method with tracking capabilities, such as USPS Priority Mail, please contact us and we will be happy to track the shipment for you.  For letters shipped via first class mail, unfortunately the USPS has no tracking capabilities and all we can do is report the letter lost.  Our experience is that 99.999% of the time, the USPS does a great job and your order should arrived when expected.  We have had very few instances where orders were lost due to routing inaccuracies on the USPS end, and so far they have always turned up on one end or the other eventually.  

If you want to ensure that your order is trackable and particularly with larger orders, we suggest you use USPS Priority Mail or USPS Express Mail. 

When you do put up new coupons?

It is our goal to have all of Sunday's new coupons up by end of day each Monday.   We also put up new coupons throughout the week so be sure to check back often!

Can I save items in my shopping cart to purchase later?

While shopping, and even if you leave, we maintain your cart contents for your convenience when you return. However, stock levels are not changed until an item is actually purchased and they remain available for purchase by others.  

Coupons can "disappear" from your cart quickly as others check out, particularly when there are many people on the website at once ordering the same "hot" coupons. If you see a coupon you really need, we suggest that you purchase it to avoid the possibility of it not being available.

On rare occasions, particularly in the case with coupons that are in extremely high demand,  there can be a mad frenzy on the website.  When many customers are trying to order the same coupons at the same time, PayPal can allow a coupon to be oversold due to the lapse in time it can sometimes take to send the order back to the shopping cart. This is a rare occurrence but when many people have been directed to PayPal and are checking out at the same time, it can happen. If this should occur, we fill orders in the order received and refund the latest order(s) that caused the coupon to be oversold.

How do I subscribe to your newsletter?

Once you create an account on our website, you will be given the option to subscribe to our newsletter on the sign-up page.

What if I have additional questions?

We will continue to add to this document as the need arises.  In the meantime, please feel free to drop us an email at info@couponcarryout.com and we'll be happy to help. 

Please also see the Shipping & Returns page for additional information.